JewelryFactory.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting JewelryFactory.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Jewelry Factory Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at JewelryFactory.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses JewelryFactory.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at JewelryFactory.com if we cannot recognize you, we want you to be aware that these tools exist.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as filling out your billing and address for you and creating a wish list.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of JewelryFactory.com’s coolest features, and we recommend that you leave them turned on.

Does JewelryFactory.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. And JewelryFactory.com proudly uses Authorize.net for our payment gateway.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

Which Information Can I Access?

JewelryFactory.com gives you access to a broad range of information about your account and your interactions with JewelryFactory.com for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit JewelryFactory.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at JewelryFactory.com, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Other Information We Collect

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform.

Information You Can Access

Examples of information you can access easily at JewelryFactory.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, and address book); payment settings (including credit card information); recommendations (including recent product view history, prior order history, and Favorites).

 

We understand that you're protective of your information, especially with your payments. We proudly utilize Authorize.net as our payment gateway. Please visit their site for more information.

Authorize.Net is committed to safeguarding customer information and combating fraud. They have implemented industry leading security initiatives, and our merchants are protected by the strongest encryption methods and security protocols available. They continue to develop new solutions to provide our merchants and their customers with confidence and security.

• Protecting Transaction Data - Authorize.Net uses the latest 128-bit Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Securing Customer Data - They employ industry leading encryption hardware and software methods and security protocols to protect customer information. Authorize.Net is certified as compliant with card association security initiatives including the Visa Cardholder Information Security Program (CISP), MasterCard® (SDP), and Discover Information Security and Compliance (DISC).
• Preventing Fraud - Their  Fraud Management Department is committed to providing merchants with tools and best practices to prevent fraud. Industry initiatives such as Address Verification System (AVS) and Card Code Verification (CCV/CVV2/CID) provide a high level of protection as part of our standard payment gateway features. Our exclusive Fraud Detection Suite (FDS) helps Web merchants identify and evaluate suspicious transactions. They also support cardholder authentication programs Verified by Visa and MasterCard SecureCode™. Learn more about protecting your business from fraud in our Fraud Prevention Center.